Action Required : Transition to the New TRAIN Learning Platform
Effective December 10, 2025, The Department of Medical Assistance Services (DMAS) will transition the current Services Facilitation (SF) provider training to a different e-learning platform. SF Training content will be moved to the TRAIN Learning Network, located at the following link: https://www.train.org/. Throughout this transition, DMAS will send ongoing email communications to providers regarding account creation and module availability.
Please Note:
- Deadline: The new system is mandatory for all training after December 9, 2025.
- History Transfer: Providers are encouraged to complete any existing trainings prior to December 9, 2025. All future training activities will be monitored by DMAS and managed via the TRAIN Learning Platform.
- Best Practice: Before the old system closes on December 10, 2025, please ensure you have downloaded and saved all existing module completion certificates. It is best practice to retain these in your personal provider records.
For additional questions or concerns regarding this transition, please email us at cdsf@dmas.virginia.gov. We appreciate your prompt action to create your account.
MODULE 3: Part A
Employer of Record (EOR) Training by Services Facilitators
In this module, we cover the initial training that Services Facilitators provide to the EOR. Information is also included on the follow-up training that Services Facilitators provide to EORs on their role as employers.
Module 3a: Part A Est. Runtime 25 mins.
All DMAS forms listed in the Service Facilitation Modules can be found on the DMAS Website. To learn more, select For Providers on the left side of page. Select Information for Providers, once on this page go to Provider forms and follow the directions.
Module 3: Part A Materials:
- DMAS Employer of Record Manual
- DMAS-99 CB Care Recipient Assessment Report
- DMAS-488 CD Individual Comprehensive Training Form
- Your Guide to Directing Your own Supports in Virginia
- Disclaimer: Due to program transitions, some information found in this guide may be outdated. Please refer to individual program websites for the most recent information.
Please note:
- Effective September 1, 2016, the names of two of the Medicaid Waivers referenced in the modules changed.
- The Intellectual Disability (ID) Waiver is now the Community Living (CL) Waiver.
- The Individual and Family Developmental Disabilities Support (IFDDS or DD) Waiver is now the Family and Individual Supports (FIS) Waiver.